So, guess what. It seems that MedLab was feeling a little overwhelmed because everyone was bringing in their sperm samples on a Saturday morning. So how did they deal with this? Perhaps by engaging extra staff. Oh no, they now refuse to accept them on a Sat. How client-centred is that?
Now we not only have to go through the stress of getting the sample in the little plastic jar and taking it across town to MedLab within an hour, we also have to find some way to do this on a weekday before work.
I have to say that I don't think this approach is particularly compassionate to people who are already stressed because they are experiencing fertility issues.
Grouch. grouch grouch
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